Introduction to Microsoft Dynamics 365
Completed by Tugelbay Konabayev
September 16, 2025
10 hours (approximately)
Tugelbay Konabayev's account is verified. Coursera certifies their successful completion of Introduction to Microsoft Dynamics 365
Skills you will gain
- Category: Customer Insights
- Category: Sales Pipelines
- Category: Sales Management
- Category: Customer Service
- Category: Customer Engagement
- Category: Marketing
- Category: Sales Process
- Category: Marketing Automation
- Category: Customer Relationship Management (CRM) Software
- Category: Microsoft Teams
- Category: Resource Allocation
- Category: Prospecting and Qualification

