Customer Service Fundamentals
Completed by TIRTHAK TARUNKUMAR PATEL
December 3, 2018
14 hours (approximately)
TIRTHAK TARUNKUMAR PATEL's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Problem Solving
- Category: Telephone Skills
- Category: Help Desk Support
- Category: Process Management
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Communication
- Category: Customer experience improvement
- Category: Empathy
