Customer Service Fundamentals
Completed by TIRTHAK TARUNKUMAR PATEL
December 3, 2018
14 hours (approximately)
TIRTHAK TARUNKUMAR PATEL's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Problem Solving
- Category: Personal Attributes
- Category: Communication
- Category: Technical Support and Services
- Category: Empathy
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Greeting Customers
- Category: Customer Engagement
- Category: Customer Support
- Category: Help Desk Support
