Introduction to Customer Service
Completed by Ketan Singh
May 24, 2026
18 hours (approximately)
Ketan Singh's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Time Management
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Greeting Customers
- Category: Customer Support
- Category: Empathy
- Category: Ability To Meet Deadlines
- Category: Root Cause Analysis
- Category: Retail Sales
- Category: Positivity
- Category: Non-Verbal Communication
- Category: De-escalation Techniques

