Salesforce Basics
Completed by SHREYAS R
September 16, 2025
4 hours (approximately)
SHREYAS R's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Security Management
- Category: Sales Enablement
- Category: Account Management
- Category: Cloud-Based Integration
- Category: Customer Engagement
- Category: Automation
- Category: Sales Process
- Category: Sales Development
- Category: User Accounts
- Category: Data Management
- Category: Customer Success Management
- Category: Customer Relationship Management (CRM) Software
