Service Transformed: Lessons in U.S. Veteran Centered Care
Completed by Brian Phelps
November 10, 2023
33 hours (approximately)
Brian Phelps's account is verified. Coursera certifies their successful completion of Service Transformed: Lessons in U.S. Veteran Centered Care
What you will learn
Understand the origins of Academic Medical Centers and Veterans Administration affiliations.
Recognize and manage the influence of bias and stereotypes in patient-provider interactions.
Skills you will gain
- Category: Team Collaboration
- Category: Cultural Sensitivity
- Category: Triage
- Category: Cultural Responsiveness
- Category: Intercultural Competence
- Category: Trauma Care
- Category: Health Systems
- Category: Health Equity
- Category: Social Determinants Of Health
- Category: Diversity Awareness
- Category: Health Policy
- Category: Mental Health Diseases and Disorders
