Customer Service Fundamentals
Completed by Florence Amaoge Nwankwo
July 4, 2023
14 hours (approximately)
Florence Amaoge Nwankwo's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer and Client Support
- Category: Service Level
- Category: Problem Solving
- Category: Telephone Skills
- Category: Process Management
- Category: Communication
- Category: Technical Support and Services
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Service
- Category: Customer Complaint Resolution
- Category: Customer Engagement
