Lead Management in Salesforce
Completed by Charis Yiow
March 15, 2026
29 hours (approximately)
Charis Yiow's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Pipelines
- Category: Sales Development
- Category: Data Entry
- Category: Sales Prospecting
- Category: Sales Support
- Category: Promotions and Campaigns
- Category: Sales Enablement
- Category: Sales Process
- Category: Customer Relationship Management (CRM) Software
- Category: Prospecting and Qualification
- Category: Lead Generation
- Category: Data Import/Export
