Customer Service Fundamentals
Completed by Leah Zerrusen
August 17, 2019
14 hours (approximately)
Leah Zerrusen's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Personal Attributes
- Category: Customer Relationship Management
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Engagement
- Category: Customer Support

