Customer Service Fundamentals
Completed by Laura Lara Ortiz
January 27, 2026
14 hours (approximately)
Laura Lara Ortiz's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Greeting Customers
- Category: Customer Support
- Category: Customer Engagement
- Category: Telephone Skills
- Category: Technical Support and Services
- Category: Problem Solving
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Help Desk Support
- Category: Communication

