Customer Success: Conociendo al cliente
Completed by Tania Pérez Alvarado
May 27, 2024
15 hours (approximately)
Tania Pérez Alvarado's account is verified. Coursera certifies their successful completion of Customer Success: Conociendo al cliente
What you will learn
Entender la estrategia de Customer Success o éxito del cliente
Definir el proceso de la estrategia
Gestionar una eficiente relación con el cliente
Skills you will gain
- Category: Customer Relationship Management (CRM) Software
- Category: Customer Acquisition Management
- Category: Customer experience strategy (CX)
- Category: Business Metrics
- Category: Sales Process
- Category: Customer Relationship Management
- Category: Customer Relationship Building
- Category: Leadership
- Category: Customer Success Management
- Category: Customer Engagement
- Category: Customer experience improvement
- Category: Customer Support
