Building AI Powered Chatbots Without Programming
Completed by Gregory Johnson
January 12, 2026
14 hours (approximately)
Gregory Johnson's account is verified. Coursera certifies their successful completion of Building AI Powered Chatbots Without Programming
What you will learn
The job-ready chatbot skills businesses need in just 6 weeks! No programming experience required.
How to embed an AI powered recommendation system into a chatbot to ensure personalized customer service.
How to implement and test complex workflows within chatbot actions to enhance user interactions.
Hands-on experience deploying a chatbot in a real-world scenario.
Skills you will gain
- Category: IBM Cloud
- Category: Operational Efficiency
- Category: Customer Service
- Category: AI Personalization
- Category: Self Service Technologies
- Category: Generative AI Agents
- Category: No-Code Development
- Category: Context Management
- Category: Customer experience improvement
- Category: Generative AI
- Category: AI Workflows
- Category: Workflow Management
