Salesforce Basics
Completed by Tanay Aggarwal
May 30, 2026
4 hours (approximately)
Tanay Aggarwal's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Marketing Automation
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
- Category: Data Security
- Category: Customer Relationship Management
- Category: Salesforce
- Category: Customer Engagement
- Category: User Accounts
- Category: Automation
- Category: Sales Process
- Category: Sales Development
- Category: Cloud-Based Integration
