Customer Service Fundamentals
Completed by KENNY JOEL MERLE CRUZ
December 28, 2018
14 hours (approximately)
KENNY JOEL MERLE CRUZ's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Support
- Category: Customer Engagement
- Category: Customer and Client Support
