Introduction to Customer Service
Completed by Thia Donwell-Morris
January 15, 2024
18 hours (approximately)
Thia Donwell-Morris's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Empathy
- Category: Time Management
- Category: Customer Service
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Retail Store Operations
- Category: Communication
- Category: Problem Solving
- Category: De-escalation Techniques

