Conflict Resolution Skills
Completed by TEZESWI MADARASU
November 21, 2015
6 hours (approximately)
TEZESWI MADARASU's account is verified. Coursera certifies their successful completion of Conflict Resolution Skills
What you will learn
Master communication strategies for effective conflict resolution.
Develop negotiation and mediation techniques to achieve positive outcomes.
Learn to identify and address the root causes of workplace conflicts.
Build a practical conflict management plan for real-world application.
Skills you will gain
- Category: Strategic Communication
- Category: Leadership
- Category: Negotiation
- Category: Communication Strategies
- Category: De-escalation Techniques
- Category: Cooperation
- Category: Verbal Communication Skills
- Category: Interpersonal Communications
- Category: Verbal Strategic Communication
- Category: Mediation
- Category: Discussion Facilitation
- Category: Problem Solving
