Communication in the 21st Century Workplace
Completed by Maria Botelho
July 13, 2025
10 hours (approximately)
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What you will learn
Identify communication benefits across diverse work environments (in-person, virtual, hybrid).
Discuss effective techniques for communicating with a diverse workforce.
Differentiate communication preferences across five working generations.
Implement a flexing communication strategy for improved workplace team communication.
Skills you will gain
- Category: Team Collaboration
- Category: Demography
- Category: Communication
- Category: Intercultural Competence
- Category: Self-Awareness
- Category: Telecommuting
- Category: Diversity and Inclusion
- Category: Business Communication

