The DMAIC Framework - Define and Measure Phase
Completed by Ramazan Rahimi
January 7, 2026
9 hours (approximately)
Ramazan Rahimi's account is verified. Coursera certifies their successful completion of The DMAIC Framework - Define and Measure Phase
What you will learn
Define specific, measurable, achievable, relevant, and time-bound (SMART) project goals and objectives.
Analyze the voice of the customer (VOC) data to translate it to critical to quality (CTQ) parameters.
Explain process mapping and define key performance metrics.
Plan data collection activities to quantify the performance of the process.
Skills you will gain
- Category: Scope Management
- Category: Statistical Analysis
- Category: Project Scoping
- Category: Data Analysis
- Category: Statistics
- Category: Six Sigma Methodology
- Category: Lean Six Sigma
- Category: Process Improvement and Optimization
- Category: Process Capability
- Category: Project Planning
- Category: Project Estimation
- Category: Performance Measurement
