Influencing People
Completed by Kai Kwong Jeffrey Ho
January 13, 2016
11 hours (approximately)
Kai Kwong Jeffrey Ho's account is verified. Coursera certifies their successful completion of Influencing People
What you will learn
Gain influence tactics to become more persuasive and influential in working with your superiors, peers, and even subordinates.
Build and maintain high-quality relationships to maximize your informal power and ability to influence others.
Distinguish between influence and manipulation.
Skills you will gain
- Category: Tactfulness
- Category: Rapport Building
- Category: Leadership
- Category: Trustworthiness
- Category: Relationship Management
- Category: Organizational Structure
- Category: Persuasive Communication
- Category: Social Skills
- Category: Communication
- Category: Leadership Development
- Category: Decision Making
- Category: Public Speaking
