Salesforce Basics
Completed by Abhishek Jaiswal
June 3, 2022
4 hours (approximately)
Abhishek Jaiswal's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Success Management
- Category: Business Reporting
- Category: Customer Communications Management
- Category: Customer Relationship Management (CRM) Software
- Category: Stakeholder Engagement
- Category: Data Security
- Category: Sales Process
- Category: Sales Enablement
- Category: User Accounts
- Category: Security Management
- Category: Salesforce
- Category: Automation
