Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Completed by Eda Wallace
February 9, 2026
5 hours (approximately)
Eda Wallace's account is verified. Coursera certifies their successful completion of Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
What you will learn
Describe a minimum of four key events in the history of patient safety and quality improvement.
Define the key characteristics of high reliability organizations.
Explain the benefits of having strategies for both proactive and reactive systems thinking.
Skills you will gain
- Category: Risk Analysis
- Category: Safety Assurance
- Category: Quality Improvement
- Category: Patient Safety
- Category: Continuous Quality Improvement (CQI)
- Category: Systems Thinking
- Category: Health Systems
- Category: Culture
