Quality Improvement and Management
Completed by Keizarah Faras Hadli
March 25, 2025
10 hours (approximately)
Keizarah Faras Hadli's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Customer experience improvement
- Category: User Feedback
- Category: Continuous Quality Improvement (CQI)
- Category: Quality Improvement
- Category: Quality Control
- Category: Continuous Improvement Process
- Category: Process Improvement
- Category: Statistical Process Controls
- Category: Quality Management
- Category: ISO 9000 Series
- Category: Product Quality (QA/QC)
