Salesforce Basics
Completed by Tiffany Leigh Malloy
April 18, 2021
4 hours (approximately)
Tiffany Leigh Malloy's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Sales Process
- Category: Data Management
- Category: Stakeholder Engagement
- Category: Marketing Automation
- Category: Customer Communications Management
- Category: Data Security
- Category: Customer Relationship Management
- Category: Customer Relationship Management (CRM) Software
- Category: Security Management
- Category: Sales Enablement
- Category: Cloud-Based Integration
- Category: Account Management
