Customer Service Fundamentals
Completed by Josiah Jor Patricio
October 22, 2025
14 hours (approximately)
Josiah Jor Patricio's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Service
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Empathy
- Category: Service Level
- Category: Customer and Client Support
- Category: Process Management
- Category: Personal Attributes
- Category: Communication
- Category: Customer Engagement
- Category: Customer experience improvement
- Category: Customer Support
