Lead Management in Salesforce
Completed by Kristen Elizabeth Smith
March 12, 2025
29 hours (approximately)
Kristen Elizabeth Smith's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Prospecting
- Category: Sales Support
- Category: Campaign Management
- Category: Customer Relationship Management (CRM) Software
- Category: Data Import/Export
- Category: Sales Operations
- Category: Sales Enablement
- Category: Lead Generation
- Category: Prospecting and Qualification
- Category: Sales Pipelines
- Category: Data Entry
- Category: Sales Process
