Customer Service Fundamentals
Completed by Roger Murray
December 12, 2018
14 hours (approximately)
Roger Murray's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Technical Support and Services
- Category: Problem Solving
- Category: Telephone Skills
- Category: Empathy
- Category: Customer experience improvement
- Category: Customer Relationship Management
- Category: Communication
- Category: Personal Attributes
- Category: Process Management

