Call Center Customer Service
Completed by Helen Obianuju Odogwuideh
April 4, 2024
19 hours (approximately)
Helen Obianuju Odogwuideh's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Customer Data Management
- Category: Customer Service
- Category: Inbound Calls
- Category: Data Entry
- Category: Time Management
- Category: Greeting Customers
- Category: Communication
- Category: Call Center Experience
- Category: Performance Metric
- Category: Record Keeping
- Category: Verbal Communication Skills
- Category: Customer Complaint Resolution
