Preparing for Your Retail Customer Service Role
Completed by NanaHauwa Oluwafeyishayo Ramoni
January 17, 2025
5 hours (approximately)
NanaHauwa Oluwafeyishayo Ramoni's account is verified. Coursera certifies their successful completion of Preparing for Your Retail Customer Service Role
Skills you will gain
- Category: Inbound Calls
- Category: Verbal Communication Skills
- Category: Conflict Management
- Category: Customer Service
- Category: Outbound Calls
- Category: Customer Relationship Building
- Category: Customer Support
- Category: Customer Inquiries
- Category: Interviewing Skills
- Category: De-escalation Techniques
- Category: Greeting Customers
- Category: Problem Solving
