Introduction to Customer Service
Completed by Amina Bai Bazar Benito
November 6, 2025
18 hours (approximately)
Amina Bai Bazar Benito's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Time Management
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Greeting Customers
- Category: Root Cause Analysis
- Category: Retail Store Operations
- Category: Customer Service
- Category: Problem Solving
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Empathy

