Customer Service Fundamentals
Completed by KUOSHENG CHANG
October 7, 2020
14 hours (approximately)
KUOSHENG CHANG's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Problem Solving
- Category: Telephone Skills
- Category: Help Desk Support
- Category: Process Management
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Communication
- Category: Customer experience improvement
- Category: Empathy
