Customer Service Fundamentals
Completed by KUOSHENG CHANG
October 7, 2020
14 hours (approximately)
KUOSHENG CHANG's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Greeting Customers
- Category: Customer Support
- Category: Customer Engagement
- Category: Telephone Skills
- Category: Technical Support and Services
- Category: Problem Solving
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Help Desk Support
- Category: Communication
