Customer Service Fundamentals
Completed by KUOSHENG CHANG
October 7, 2020
14 hours (approximately)
KUOSHENG CHANG's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Greeting Customers
- Category: Problem Solving
- Category: Communication
- Category: Help Desk Support
- Category: Personal Attributes
- Category: Process Management
- Category: Customer and Client Support
- Category: Service Level
- Category: Customer Engagement
- Category: Technical Support and Services
- Category: Customer Service
- Category: Telephone Skills
