Customer Service Fundamentals
Completed by Iseneire Yisa
October 17, 2019
14 hours (approximately)
Iseneire Yisa's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Service
- Category: Customer and Client Support
- Category: Process Management
- Category: Service Level
- Category: Problem Solving
- Category: Technical Support and Services
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Greeting Customers
- Category: Help Desk Support
- Category: Customer experience improvement
- Category: Communication
