Introduction to Service Innovation and Management
Completed by Abhaya Padhy
March 13, 2025
16 hours (approximately)
Abhaya Padhy's account is verified. Coursera certifies their successful completion of Introduction to Service Innovation and Management
What you will learn
Analyze the operational approaches to the execution of strategic plans and how it can be used effectively to achieve organizational goals
Evaluate the application of the various approaches and tools needed for change management and their impact on the culture of an organization
Evaluate the ever-changing healthcare environmental, political, economic and other factors considered in the execution of a strategic plan
Skills you will gain
- Category: Health Systems
- Category: Continuous Improvement Process
- Category: Operations Management
- Category: Process Improvement and Optimization
- Category: Performance Improvement
- Category: Business Process Improvement
- Category: Process Management
- Category: Quality Improvement
- Category: Service Improvement
- Category: Data-Driven Decision-Making
- Category: Service Design
- Category: Organizational Development
