Customer Service Fundamentals
Completed by FOLASHADE DEBORAH OYELAMI
June 20, 2023
14 hours (approximately)
FOLASHADE DEBORAH OYELAMI's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Personal Attributes
- Category: Customer Relationship Management
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Engagement
- Category: Customer Support

