Customer Service Fundamentals
Completed by BRIGHT IKANI SAMUEL
September 7, 2023
14 hours (approximately)
BRIGHT IKANI SAMUEL's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Process Management
- Category: Communication
- Category: Personal Attributes
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer Support
- Category: Problem Solving
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Greeting Customers

