Customer Service Fundamentals
Completed by Apurva Robertson
July 27, 2020
14 hours (approximately)
Apurva Robertson's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Customer Complaint Resolution
- Category: Client Support
- Category: Operations Support Systems
- Category: Service Level
- Category: Critical Thinking and Problem Solving
- Category: Telephone Skills
- Category: Communication
- Category: Service Management
- Category: Customer Engagement
- Category: Problem Solving
- Category: Customer Service

