Communication in the 21st Century Workplace
Completed by Amanda Keller
January 19, 2026
10 hours (approximately)
Amanda Keller's account is verified. Coursera certifies their successful completion of Communication in the 21st Century Workplace
What you will learn
Identify communication benefits across diverse work environments (in-person, virtual, hybrid).
Discuss effective techniques for communicating with a diverse workforce.
Differentiate communication preferences across five working generations.
Implement a flexing communication strategy for improved workplace team communication.
Skills you will gain
- Category: Diversity and Inclusion
- Category: Demography
- Category: Self-Awareness
- Category: Telecommuting
- Category: Team Collaboration
- Category: Business Communication
- Category: Communication
- Category: Intercultural Competence
