Introduction to Customer Service
Completed by Muzammel Ismael
February 25, 2024
18 hours (approximately)
Muzammel Ismael's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Time Management
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Greeting Customers
- Category: Root Cause Analysis
- Category: Retail Store Operations
- Category: Customer Service
- Category: Problem Solving
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Empathy

