Customer Service Fundamentals
Completed by Aminat Oyindamola Olayiwola
April 4, 2025
14 hours (approximately)
Aminat Oyindamola Olayiwola's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer and Client Support
- Category: Service Level
- Category: Problem Solving
- Category: Telephone Skills
- Category: Process Management
- Category: Communication
- Category: Technical Support and Services
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Service
- Category: Customer Complaint Resolution
- Category: Customer Engagement
