Salesforce Basics
Completed by Nisan Zalayet
January 1, 2024
4 hours (approximately)
Nisan Zalayet's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Engagement
- Category: User Accounts
- Category: Stakeholder Engagement
- Category: Sales Process
- Category: Data Management
- Category: Marketing Management
- Category: Cloud-Based Integration
- Category: Marketing Automation
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Enablement
- Category: Customer Success Management
- Category: Security Management
