Introduction to Customer Service
Completed by Mina Raphael
December 16, 2024
18 hours (approximately)
Mina Raphael's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Call Center Experience
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Customer Support
- Category: Problem Solving
- Category: Communication
- Category: Greeting Customers
- Category: Conflict Management
- Category: Transaction Processing
- Category: Empathy
- Category: Non-Verbal Communication

