Customer Service Fundamentals
Completed by AHMED YEHIA HASSAN HOSNY OMAR ABDALMAGID
June 18, 2019
14 hours (approximately)
AHMED YEHIA HASSAN HOSNY OMAR ABDALMAGID's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Problem Solving
- Category: Telephone Skills
- Category: Help Desk Support
- Category: Process Management
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Communication
- Category: Customer experience improvement
- Category: Empathy
