A Organização Centrada na Jornada do Cliente
Completed by Raphael Almeida Ramos de Lima
April 24, 2025
27 hours (approximately)
Raphael Almeida Ramos de Lima's account is verified. Coursera certifies their successful completion of A Organização Centrada na Jornada do Cliente
Skills you will gain
- Category: Rapport Building
- Category: Solution Delivery
- Category: Customer Success Management
- Category: Customer Engagement
- Category: Process Design
- Category: Journey Mapping
- Category: Product Lifecycle Management
- Category: Agile Methodology
- Category: Interpersonal Communications
- Category: Experience Design
- Category: Customer experience strategy (CX)
- Category: Customer Analysis
