Introduction to Customer Service
Completed by Abdullahi OLALERE
September 23, 2024
18 hours (approximately)
Abdullahi OLALERE's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Service
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Call Center Experience
- Category: Empathy
- Category: Retail Sales
- Category: De-escalation Techniques

