Introduction to Customer Service
Completed by Abdullahi OLALERE
September 23, 2024
18 hours (approximately)
Abdullahi OLALERE's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Communication
- Category: Conflict Management
- Category: Call Center Experience
- Category: Positivity
- Category: Retail Store Operations
- Category: Customer Complaint Resolution
- Category: Active Listening
- Category: Customer Service
- Category: Transaction Processing
- Category: De-escalation Techniques
- Category: Ability To Meet Deadlines
- Category: Root Cause Analysis

