Introduction to Customer Service
Completed by CESAR IVAN ALQUISIRA CASTILLO
April 23, 2025
18 hours (approximately)
CESAR IVAN ALQUISIRA CASTILLO's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Empathy
- Category: Time Management
- Category: Customer Service
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Retail Store Operations
- Category: Communication
- Category: Problem Solving
- Category: De-escalation Techniques
