Salesforce Basics
Completed by Jerome Arthur Molasky
June 19, 2024
4 hours (approximately)
Jerome Arthur Molasky's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Relationship Management
- Category: Cloud-Based Integration
- Category: Sales Enablement
- Category: Customer Engagement
- Category: Automation
- Category: Sales Process
- Category: Marketing Automation
- Category: Business Reporting
- Category: Customer Relationship Management (CRM) Software
- Category: Data Management
- Category: Salesforce
- Category: User Accounts
