A Organização Centrada na Jornada do Cliente
Completed by Paloma Cristina Gomes de Alcântara
November 25, 2023
27 hours (approximately)
Paloma Cristina Gomes de Alcântara's account is verified. Coursera certifies their successful completion of A Organização Centrada na Jornada do Cliente
Skills you will gain
- Category: Rapport Building
- Category: Performance Measurement
- Category: Customer experience strategy (CX)
- Category: Process Analysis
- Category: Customer Insights
- Category: Value Propositions
- Category: Customer Success Management
- Category: Solution Delivery
- Category: Customer Relationship Building
- Category: Journey Mapping
- Category: Product Management
- Category: Customer Engagement
