A Organização Centrada na Jornada do Cliente
Completed by Paloma Cristina Gomes de Alcântara
November 25, 2023
27 hours (approximately)
Paloma Cristina Gomes de Alcântara's account is verified. Coursera certifies their successful completion of A Organização Centrada na Jornada do Cliente
Skills you will gain
- Category: Interpersonal Communications
- Category: Customer Insights
- Category: Process Analysis
- Category: Value Propositions
- Category: Key Performance Indicators (KPIs)
- Category: Experience Design
- Category: Agile Methodology
- Category: Relationship Building
- Category: Customer Analysis
- Category: Product Lifecycle Management
- Category: Customer experience strategy (CX)
- Category: Performance Measurement
