Introduction to Customer Service
Completed by Brandi Culbertson
March 25, 2025
18 hours (approximately)
Brandi Culbertson's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Time Management
- Category: Empathy
- Category: De-escalation Techniques
- Category: Customer Service
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Communication
- Category: Call Center Experience
- Category: Problem Solving

