The DMAIC Framework - Define and Measure Phase
Completed by Adil Sabuwala
January 15, 2026
9 hours (approximately)
Adil Sabuwala's account is verified. Coursera certifies their successful completion of The DMAIC Framework - Define and Measure Phase
What you will learn
Define specific, measurable, achievable, relevant, and time-bound (SMART) project goals and objectives.
Analyze the voice of the customer (VOC) data to translate it to critical to quality (CTQ) parameters.
Explain process mapping and define key performance metrics.
Plan data collection activities to quantify the performance of the process.
Skills you will gain
- Category: Statistical Analysis
- Category: Scope Management
- Category: Statistics
- Category: Project Management
- Category: Project Planning
- Category: Process Improvement and Optimization
- Category: Process Capability
- Category: Project Scoping
- Category: Performance Metric
- Category: Probability & Statistics
- Category: Data Collection
- Category: Project Estimation
