Technical Diagnostics and Troubleshooting Techniques
Completed by Ellen Jane Rowe
December 9, 2025
20 hours (approximately)
Ellen Jane Rowe's account is verified. Coursera certifies their successful completion of Technical Diagnostics and Troubleshooting Techniques
What you will learn
Gain insight into troubleshooting approaches for both hardware and software issues across various operating systems
Learn to apply a systematic approach to diagnose technical issues across different hardware and software environments
Master diagnostic tools for efficient problem-solving in system maintenance, upgrades, network connectivity, software setup, and security
Skills you will gain
- Category: Technical Support
- Category: Network Troubleshooting
- Category: Operating Systems
- Category: Network Performance Management
- Category: Hardware Troubleshooting
- Category: System Monitoring
- Category: Generative AI
- Category: Mac OS
- Category: Technical Communication
- Category: Technical Support and Services
- Category: Network Monitoring
- Category: Microsoft Windows
